Are You Honing Your Digital Fluency?

The sudden appearance of a pandemic has forced every organization in this world to go offsite with their entire operations and workforces.

Do you think it would have been even remotely successful without digital technology?

2020 has made digital transformation vital for the survival of organizations apart from upgrading them. It has been the backbone in making the complete shift from onsite to remote locations, equipping the employees well enough to work from home and maintain productivity, and moving to cloud-based services. So, there is no way that we can call ‘digital transformation’ an aspiration anymore; it is the most basic!

There is a strange similarity between language fluency and digital fluency. Fluency, in general, works like a key to unlock the innovation and creativity which can ever be done by literacy alone.

Digital fluency does the same to the techies. It enables them to build further on their technological fundamentals, unleash their creative sides, and is the cornerstone of unlocking agility too. It is the real ingredient that makes every digital effort turn into reality.

Straight Facts

Studies reveal that the digitally fluent companies,

  • Have experienced 2.7 times more revenue growth over the last three years
  • Are projecting 5.4 times more revenue growth for the following three years
  • Are looked upon as great workplaces by employees (69%)
  • Are considered as peer leaders in customer satisfaction (68%)
  • Are the peer leaders in creativity and innovation (62%)
  • Are the peer leaders in operational proficiency too (61%)

Types of Digital Workers You Should Look For

Extensive data mining has popped up some working patterns that increase digital fluency. Based on that data, there appear four distinct roles that contribute to making organizations digitally fluent as it does not function as per the one-size-fits-all formula. So, according to the same report by Accenture, the digital workers you need to look for are –

  • Relentless Innovator
  • Adaptive Team Player
  • Disciplined Achiever
  • Remote Collaborator

Each one of these personas has its readiness that makes an organization digitally fluent. Once you identify them, you help in filling up your digital gaps, and thereby you gain agility.

It’s time to polish and enhance the already-in-motion digital move by promoting and adopting digital skills. It’s time to equip the techies with the digital infrastructure, opportunities, and leadership that they need to flourish. The path forward needs this smart framework of digital fluency.

There existed a gap between high and low-performing tech companies for a long time that was brought right into the limelight by COVID-19. As organizations had to go offsite, they started realizing how a digital transformation can accentuate them with more efficiency, better readiness, and also how it can hinge any business right amid massive and sudden changes. So, wait no more and start your journey in honing your digital edge!

Why Should You Be Trashing Your Visitor Logbooks During the New Normal?

The new-normal workplace is all about change; change in approach, change in technologies, change in the working environment, change in work location, and whatnots. Each one of us is witnessing these changes since the onset of the pandemic.

Our employers are leaving no stones unturned in adopting the best resources for us to ease our work amid this pandemic, but do we know and understand why these transformations became necessary and what are the new-normal resources bringing to the table?

Let us look at one of the most vital workplace transformations this year – the Touchless Visitor Management System.

With no-touch being the tagline to this year, a touchless VMS has been a boon to the organizations that have it. Gone are the days of logbooks for keeping a record of visitor details. So, check out why did the organizations consider trashing their age-old visitor logbooks and welcoming the brand-new touchless VMS –

1. Security

A touchless Visitor Management System (VMS) makes way only for genuine visitors with prior invites or visit approvals, documents their details and purpose of visit fed through the visitors’ mobile devices, and finally provides them with digital visitor cards or badges. With the QR code contactless check-in via visitor smartphone, a touchless VMS gives a completely futuristic and agile experience.

A manual Visitor Logbook/Registers makes the visitors fill in their details, which might give way to spread of infection, or be outrightlyincorrect. Moreover, every visitor gets to check out the details filled by previous visitors leading to privacy invasion.

2. Accuracy & Reliability

Digital Touchless VMS records visitor details and manages them with utmost accuracy. Here time is not wasted by filling every detail in the logbook, and hence it cuts down on the waiting time of the visitors and the subsequent crowd at the reception areas too. This makes the touchless VMS way more reliable as the very essence of a no-touch VMS is to cut down the crowd and manage visitors digitally.

The accuracy of the visitor logbook data can never be guaranteed as visitors generally are reluctant about filling in genuine data in the logbooks as they can be accessed by any other visitor. Hence, the reliability factor is missing herein.

3. Visitor Record Monitoring

Backed by a cloud-based system, all the data fed into a touchless VMS gets stored in the cloud, and hence no data can be lost, misplaced, or tampered with.

Either the visitor or the receptionist needs to fill in the relevant data in the manual visitor logbooks/registers. Manual data storage is prone to errors and may easily be lost or damaged. Data filled up in the visitor logbooks can even be misplaced by the receptionist or tampered with by another visitor

4. Cost Inefficiency

A touchless VMS helps a visitor in making an appointment, checking in, and out via his or her smartphone, thereby cutting down the pen and paper utilization, their cost as well as storage. Besides this, for a no-touch VMS to operate, a receptionist is not needed too. A stable internet connection, a tablet or smartphone, and a printer for cards are the only requirements.

For maintaining visitor logbooks, companies need to allot expenses for all the stationery items as well as their maintenance and storage. A salaried receptionist needs to be at the reception desk as well. Hence, it is not at all cost-efficient.

Taking up this new way of visitor check-in is doing wonders for organizations and is making administration a lot easier and smoother. Even the visitors are getting endowed with a futuristic touchless experience with this new digital reception. So now that you what works the best for your organization, do not hesitate to make the most and the best utilization of the Touchless Visitor Management System(s) available to you.

Rethinking The ‘New Normal’ Workplace with ‘Trust’

The COVID-19 pandemic has made most of the companies worldwide struggle real hard to keep up with their productivity. There has been a severe drop in product demand since the onset of lockdown. Hence organizations could not capitalize on their talent acquiring opportunities.

As a result, the existing employees had to face tremendous pressure while working from their homes. Balancing both family and work at a time had proved to be exceedingly difficult for them.

So, organizations had to bid both final goodbyes and some temporary ones to some of their efficient star performers, and this had hit their productivity huge.

In short, COVID-19 had impacted the employee attraction, management, and retention of many organizations outright negatively, leading to deteriorating productivities.

In contrast, organizations that have excelled in keeping employees engaged and inspiring them to keep up with their productivity have made the best use of three factors; namely, time, talent, and energy. They have –

  • Cut down on the wasted time and have successfully kept their employees motivated and concentrated in their work, unlike the others
  • Capitalized on the fluctuating new-normal work pattern and thereby gained access to the right talent who could make a difference
  • Found ways in which employees can be kept engaged

Upon taking cues from the best companies, the rest are finally acknowledging their shortcomings and thereby reconsidering their market reentry strategies now that lives are getting back to normalcy. In doing so, understanding the difference between the past and existing work and working conditions of the employees is vital.

An article published by Deloitte says that in the past workplace was all about camaraderie, comfort, control, and commute. But today, it means grabbing the relevant gadgets and technologies, building necessary habits, and making the much-needed shifts in closeness with co-workers.

Going by a Korn Ferry survey, even though a majority of 75% of employees believe that their employers would create a safe workspace for them, 50% of them are still scared of heading back to offices. So, all an employer needs to do right now is building the reentry strategies based on trust. The existing, as well as the aspiring employees, should be able to depend on their organizations for the following reasons –

  • Highlight the competencies in a well-thought manner
  • Prove their care for their employees
  • Calibrate on the promises they make and deliver
  • Keep the communications clear and unambiguous
  • Make way for collaboration between leaders and subordinates

Every working professional today, either he or she is making a way back to the workplace or is working from home, will be placing their faith on their respective employers for making working in the new normal balanced and comfortable.

Be it a leader or a subordinate, both will have to be considerate and work in close and transparent association with one another, rely on one another, and work towards closing the present productivity gap. If this cannot help in rebuilding the new-normal work environment, then probably nothing will!

The Dawn of the New Age No-Touch Visitor Management Systems

With the onset of winter, experts are fearful of the second wave of COVID-19 and more severe this time. The festive season has somewhat spiked up the number of COVID cases in India already. Dr. Jagat Ram, Director, Post Graduate Institute of Medical Education and Research, Chandigarh, had issued a note earlier this month saying –

“Basis the studies on other respiratory viruses like SARS, influenza, etc. which show seasonal variance with cases spiking in winters, there is a possibility that the coronavirus infections might also rise in the coming months.”

So, even if personal and professional lives have gotten back to normalcy, people need to be extra cautious, take precautions, keep wearing their masks, and practice social distancing. Even a slight lack of vigilance will lead to a catastrophe.

Workplace safety had been a matter of concern since the onset of COVID-19, and the seriousness continues to prevail even today as most of the organizations have started allowing employees back into offices. Hence, it is pretty clear that the gravity of a touchless visitor management solution cannot be ignored, not even the slightest bit.

Amid this crisis, NexAEI VisMate had continued holding its grounds firmly as India’s very own and the world’s first-ever free-forever contactless reception desk for the new normal to date. This no-touch visitor management system had been distinctively designed for you so that you can get back to your office without fearing the coronavirus. VisMate ensures a completely touchless and safe reception and also empowers you with a unique visitor self-registration flow.

Taking you through the salient features that NexAEIVisMate has in store for you, once again –

  • Self-registration from visitor mobile – to do away with touching any device at the reception or filling up a guest logbook
  • Verified visitor KYC – to know who your guest is and thereby add a layer of security for your organization
  • Pre-scheduled meetings – to send out a personalized meeting or event invitation
  • Digital Visitor Card (with a unique Guest Identification Number) – to save paper, have an eco-friendly reception, avoid touching and ensure security

A Visitor Management System (VMS) has always been an intriguing matter but has never been a necessity until COVID-19 appeared. The new normal has transformed this non-essential visitor management system into the most sought after front desk software.

According to the reports of Markets and Markets, the size of the global market for the visitor management system is expected to grow at a Compound Annual Growth Rate (CAGR) of 14.1%, from 2020 to 2025. And according to us, the major contributing factors are that –

  • Every organization is keen on converging their visitor management system to meet the health and safety protocols of this new normal
  • A futuristic, touchless experience is highly significant in today’s modern workspaces
  • As every entrant is a visitor today, a visitor must be reported, and most importantly, protected

So, it is about time that we jump on the bandwagon, take touchless reception seriously, and ponder over the key features of that one touchless office visitor management system that is a perfect fit for your organization. Let this zoonotic virus lose the battle to an efficient and comprehensive online visitor management system this time!